What is coaching?

• Coaching is where you support an applicant through the process. 
• You can organise video calls whenever convenient and discuss their application over message.

With UniReach, coaching is flexible.

• Coach as many applicants as you want. 
• Decide with your applicants the best approach. You can have regular calls or just answer their questions ad-hoc. 
• All we ask is that you check in on your applicants regularly and do you best to be available to support them. 

We'll put the information you need at your fingertips. 
Coming soon, you'll be able to see applicants' latest personal statement drafts, supracurricular record and admissions test practice scores. Learn more here.

A quick recap of safeguarding rules

• All communication with applicants must be appropriate and relevant.
  
• ​All communication with applicants must occur on the UniReach platform. 
  
• Mentors must not share contact details of any kind (including university email addresses) with applicants.
  
• Mentors must not share personally identifiable information with applicants.
  
• Mentors must protect applicants' privacy.

What if I see something concerning?

If someone is in immediate danger or a crime has been committed, you must call 999 immediately. 

For other concerns, you should immediately:

• contact the Nominated Child Protection Lead (Naman Gupta; [email protected]; 07783 005060)
  • Deputy Child Protection Leads: Rachel Gould ([email protected]) and Rachel Blackhurst ([email protected])
• complete an Incident Report Form  (available here)

If an applicant discloses a safeguarding concern to you directly, as well as the above you should:

• advise the applicant that you will offer them support, but that you will pass the information on to the Nominated Child Protection Lead
• listen carefully to the applicant without interrupting them, seeking clarification with open and non-leading questions
• reassure the applicant that sharing their concern/allegation was the right thing to do

If a safeguarding concern involves the Nominated Child Protection Lead, you should contact a Deputy Child Protection Lead and the Board of Trustees.